Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso Summitt Energy (Mississauga, ON) nel mese di dic 2014
Colloquio
Two parts to the interviewing process: 1) Phone Interview 2) Face to face interview. The phone interview goes very smooth with basic questions about your personality and how would you interact with impolite customers. The interviewer gives a brief idea about the job expectations and overall, its an easy interview. The face to face interview is where they lay out the rules and it can get a little intimidating if you are not prompt with the answers and show some authority.
Ho sostenuto un colloquio presso Summitt Energy (Mississauga, ON)
Colloquio
It was a very friendly interview conducted by the training coordinator and the QA Manager, with a good atmosphere, and they were polite and friendly even though I got there late for the interview. So far, I got a very good vibe about the company, and just after two days of being interviewed, I've received the email with the final decision. Oh! They called someone to speak Spanish, a third interviewer, since the position required speaking Spanish.
Domande di colloquio [1]
Domanda 1
Personal background, background in customer service, and qualities required to be a good representative, why you are a good fit for that position... Describe a situation under stress, talking to a customer, and how you solve or make that person leave the conversation happy after a complicated moment, etc...