Ho presentato la mia candidatura di persona. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Sunglass Hut (Fort Myers, FL) nel mese di mag 2011
Colloquio
Was called to meet with the assistant manger for an interview. She asked questions about my previous experience with customer service, How I would handle different situations, and so on. A week later I had an interview with the Store Manager who explained the vision of the company and what was expected of it's employees.
Domande di colloquio [1]
Domanda 1
Talk about a time you provided good customer service.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Sunglass Hut
Colloquio
Asked about experience, situational questions (was there ever a time where), if I'm interested in fashion, and register skills. Then the second in person part was role playing approaching a customer, giving advice, and testing a little knowledge about sunglasses like shapes and color theory.
Domande di colloquio [1]
Domanda 1
Was there ever a time where you had to deal with a difficult customer?
Phone (asked about availability, location & if I wanted full time/part time) then in person. Asked simple scenario questions about how I handled conflict and describe how I would sell stuff.
Domande di colloquio [1]
Domanda 1
If I could speak any other languages? Can I interact with a diverse group of people?
Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso Sunglass Hut
Colloquio
It really depends on your manager as there’s no specific set guidelines. Generally easy questions and basic questions regarding sales. I’ve helped my manager come up with scenarios on top of some easy basic questions.