I applied online and heard back within about 5 days. It was an hour long interview. They went over my previous employment and my home office area. We did three role playing scenerios. Four days later I got a call offering employment. I was offered to chose my shift, days I wanted off and full or part time job.

Simple video interview that asked if you had troubleshooting experience and how technically savvy you are. Figure the interview also helped them judge our temperament as you will need a calm one for this role.