I received an email telling me that I had passed their quiz, so they wanted to schedule an interview. I was asked for my availability for the next three days. After sending that, I was scheduled for an interview and was told to be in front of the computer that I would use for work. I spoke with one of their recruiters. It was a pleasant process. The recruiter was nice and we talked and laughed about a few things. I was asked how I would handle certain situations (irate customers, etc) and was asked a couple of simple tech questions related to wireless networking. I was asked to run a program that would pull up my system specifications and take a screenshot. I was also asked to run a speed test and take a screenshot and email to them. Later that same day, I received another call from the recruiter offering me the position. She went over the training schedule options and allowed me to choose which one I wanted (same start date, three different start times). She also went over the pay, time off and what type of paperwork to expect. Not much later I received an onboarding email with some paperwork that I filled out and sent back. That was the entire interview process.