Ho presentato la mia candidatura online. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso Support.com (Philadelphia, PA) nel mese di feb 2015
Colloquio
You apply and are sent a test. This test will be simple for you if you are comfortable with computers. If you do well, you will be contacted to schedule an interview. After you have your interview, they will (hopefully) contact you to fill out paperwork that will need to be notarized.
Domande di colloquio [1]
Domanda 1
Q: Describe one time where you went above and beyond for a customer.
Q: Explain how you would power cycle a modem and a router.
Ho sostenuto un colloquio presso Support.com (Valdosta, GA)
Colloquio
Simple video interview that asked if you had troubleshooting experience and how technically savvy you are. Figure the interview also helped them judge our temperament as you will need a calm one for this role.
Short and by video. Simple questions. Very fair and kind interviewer. This company puts customer service before technology so make sure you’re quite nice. Second round interview is done via zoom interview they will check your computerAnd your Internet speed
Domande di colloquio [1]
Domanda 1
What company’s have you done customer service for?
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Support.com (LaFollette, TN) nel mese di gen 2019
Colloquio
Pretty streamlined, applied, did the webcam interview. Computer was actually not up to specs, so had to upgrade. After upgrading and forwarding my new specifications to the company, I was eventually contacted via phone.
