Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso Support.com (Bradenton, FL) nel mese di ago 2014
Colloquio
Phone interview with recruiter, tested technical skills with theoretical scenarios and how to troubleshoot while showing empathy and ownership and resolving issue quickly. Basic technical knowledge tested, wireless connectivity and network protocols as well as hardware and wiring knowledge
Domande di colloquio [1]
Domanda 1
How would you fix a connectivity issue with a game console that says it has incorrect network key?
Ho sostenuto un colloquio presso Support.com (Valdosta, GA)
Colloquio
Simple video interview that asked if you had troubleshooting experience and how technically savvy you are. Figure the interview also helped them judge our temperament as you will need a calm one for this role.
Short and by video. Simple questions. Very fair and kind interviewer. This company puts customer service before technology so make sure you’re quite nice. Second round interview is done via zoom interview they will check your computerAnd your Internet speed
Domande di colloquio [1]
Domanda 1
What company’s have you done customer service for?
Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso Support.com (LaFollette, TN) nel mese di gen 2019
Colloquio
Pretty streamlined, applied, did the webcam interview. Computer was actually not up to specs, so had to upgrade. After upgrading and forwarding my new specifications to the company, I was eventually contacted via phone.
