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      SupportYourApp

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      Ricerche correlate: Recensioni su SupportYourApp | Offerte di lavoro di SupportYourApp | Stipendi di SupportYourApp | Benefit di SupportYourApp
      Colloqui di SupportYourAppColloqui per Customer Support Agent presso SupportYourAppColloquio di SupportYourApp


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      Colloquio per Customer Support Agent

      18 feb 2026
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa

      Altre recensioni di colloqui per Customer Support Agent presso SupportYourApp

      Colloquio per Customer Support Agent

      2 gen 2026
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio nella media
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso SupportYourApp nel mese di dic 2025

      Colloquio

      I made a weird and unprofessional interview with ai robot It asked 22 questions and the interview was about 40 minutes After that I waited for any feedback but I got nothing but rejection email without any clarification I emailed the hr many times to get any specific feedback for the reason behind the rejection but all went in vain I am so disappointed from the unprofessional vague process I think they use our interviews to train their ai model That's so frustrating I am 100% sure that no humans had reviewed the interview after You only train their ai robot and you won't find any professional attitude

      Domande di colloquio [1]

      Domanda 1

      * Introduce yourself, your practical experience, your hobbies... * Do you have future plans, any trips/ vacations/ relocations? * You want a full-time or part-time role? Do you have any other jobs/ commitments? * When will you be able to join our company if you got accepted? * Talk more about your experience, what type of issues did you handle? * Can you give an example of a challenging customer or technical problem you successfully solved or troubleshooted, and what steps did you take to resolve it? * Have you used CRMs like Zendesk before? And what are the tasks you did using them? * What do you think is the key to providing a good customer experience? * Do you have any direct experience working in the hospitality industry like hotels? If yes, share more about that. * Are you comfortable with handling phone calls as part of your job? * What critical feedback do you receive most often? Can you tell more about your most positive and most negative managerial experience with examples? * What were the reasons you left the companies you worked for? * What factors are most important for you in any company to stay committed and motivated? * Did you apply for any other company or have any other pending offers? * If you received two offers from 2 different companies, what is going to be the deal breaker for you? * What do you know about "SupportYourApp" and why do you want to join us? * What is your expected gross salary in USD? * What is your country of citizenship and where do you reside right now? * What are the type of residency documents do you have in your country and what are the expiry dates?
      Rispondi alla domanda
      4

      Candidatura

      Ho sostenuto un colloquio presso SupportYourApp

      Colloquio

      The interviewing process run smothly and everyone was nice and kind. I completed a video interview and then 2 interviews with SUP employees. Then I got a job offer and I accepted it

      Domande di colloquio [1]

      Domanda 1

      Como lidias bajo situaciones de stress?
      Rispondi alla domanda
      1

      Colloquio per Customer Support Agent

      8 dic 2023
      Candidato anonimo a colloquio
      Quito
      Nessuna offerta
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso SupportYourApp (Quito) nel mese di ott 2023

      Colloquio

      1. Video interview just like everyone else did. - It’s pretty easy as there's no need to rush yourself, and the questions are straightforward to respond to. - I applied for the same job twice. After I submitted my videos, they suddenly informed me that there were no job openings (They should have notified me earlier that they got somebody in the recruitment process) - The second time I applied for the same job, what I first heard from them was that they did not want me because my desired salary range was above the amount of money they could offer me. I could move forward after I made them believe that I would even accept a lower salary. 2. Remote interviews with people from HR - Basic questions like I had to describe in the video interview. - They wanted to make sure I could accept a flexible work schedule. - They described how tremendous their CEO is and their office in Ukraine. 3. Additional interview with HR plus Alpa. The interview was conducted just like the second interview. Nothing unique. - Unfortunately, I could get no updates after the interview, although the HR person asked me to wait several days. Anyway, I waited several days and got no news, so I emailed them to ask for the result. No reply. I put everyone’s email to see who will reply. No reply (and all of them have read). There is not even a word such as good luck, etc. All of this took three weeks, and I wasted three weeks of my life.

      Domande di colloquio [1]

      Domanda 1

      What is exceptional customer care?
      Rispondi alla domanda
      3