Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Sutherland (Chennai) nel mese di gen 2024
Colloquio
"I recently had an interview for a voice process. The process started with a phone screening, where they asked about my previous experience and why I was interested in the role. After that, I was invited for an in-person interview, which included a panel of three interviewers. They asked a mix of behavioral questions, such as how I handle tight deadlines, and situational questions, like how I would approach launching a new product. Overall, it was a challenging but rewarding experience, and I felt I was able to showcase my skills effectively."
Domande di colloquio [1]
Domanda 1
1. "Tell me about yourself."
2. "Why do you want to work in a call center?"
3. "How do you handle irate customers?"
4. "What do you know about our company?"
5. "Describe a situation where you had to resolve a conflict with a customer."
6. "How do you prioritize tasks when handling multiple inquiries?"
7. "What are your strengths and weaknesses as a customer service representative?"
8. "How do you stay motivated during repetitive tasks?"
9. "Give an example of a time when you went above and beyond for a customer."
10. "How do you handle stress and pressure in a fast-paced environment?"
These questions assess your communication skills, problem-solving abilities, customer service approach, and how well you can handle the demands of the job.
Ho sostenuto un colloquio presso Sutherland (Chennai)
Colloquio
The interview mainly checked our communication skills. Beyond that, I wasn’t sure about the process, so I just tried to respond with whatever answers I could manage in the interview
Ho presentato la mia candidatura tramite l'università. Ho sostenuto un colloquio presso Sutherland
Colloquio
The HR was very rude. She behaved badly. This situation made me not go with the process. Assessment test always showed error code. No assistance from assistant hr. So I had to log out of assessment test.
Ho presentato la mia candidatura di persona. Ho sostenuto un colloquio presso Sutherland (Chennai) nel mese di giu 2025
Colloquio
Round 1 - GD
Round 2 - Essay writing , They will give a random topic and ask you to write a essay for 1 page
Round 3- Managerial questions - General questions
Round -4 Technical test ( email & essay writing)