Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Synchrony
Colloquio
Long application process. Sychrony emailed follow-up assessment package & request to schedule phone interview - chose not to follow through as I was not willing to waste exorbitant amounts of time for a lower paying job (as a bill collector, no less)
Domande di colloquio [1]
Domanda 1
The assessment you take before scheduling a phone interview takes about an hour. You're provided several documents containing company policies/guidelines & account information for various customers - each question requires you to choose the correct document to gather information from, the correct customer and the correct action you would take in order to resllolve customer problem/answer their questions.
Ho presentato la mia candidatura online. La procedura ha richiesto 3 mesi. Ho sostenuto un colloquio presso Synchrony (Maitland, FL)
Colloquio
Had 2 interviews, star method interviews, they would notify you if you got the role. Had to wait few months to start training. Can be stressful, asking for money over the phone, and training only covers most common outcomes.
Domande di colloquio [1]
Domanda 1
Tell me about a time you had no manager and needed to resolve an issue.
Ho presentato la mia candidatura online. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Synchrony
Colloquio
Filled out Online application, complete their test which were like games, phone interview basic questions. How do you handle upset customers, goal oriented questions. Did background check and accepted offer.
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Synchrony (Cincinnati, OH) nel mese di apr 2023
Colloquio
The interviewer was super friendly and patient, they answered my questions and overall I left feeling confident about the role. If you're thinking about it just give it a shot
