Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Synchrony
Colloquio
Basic STAR questions. Two person panel. First there was an automated over-the-phone test to determine fluency. Management is very helpful and cooperative. FULL background check. Everything is laid out since step one of the process.
Domande di colloquio [1]
Domanda 1
A moment you went out of your way to serve your customer?
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Synchrony (Orlando, FL) nel mese di giu 2023
Colloquio
Hard to schedule interview. No spot available in more than three weeks in a raw finally I got my and not offer was Make they have to choose from many applicants
Domande di colloquio [1]
Domanda 1
What do you do is working at home you computer stop working ? What do you do before Make that call? What do you do is you are helping a difficult customer? What to you do if you see a dishonest co workers? You have to live not more than 2 hour from location when you applied remote
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Synchrony (Orlando, FL) nel mese di ott 2021
Colloquio
The interviewer was focus on tech questions, and specif questions about my jobs in my country and not about my experience in the last 7 years. She did not ask any questions about my customer service's skills. Weird interview
Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso Synchrony (New York, NY)
Colloquio
I applied on their website. Did the personality test and the actual customer service test where they give you fake accounts and ask you questions a customer would ask. After completing that they gave me a call and did a interview confirming by employment history and a few questions. Then we set up a actual interview. The first time I applied I didn't have a car and the location was to far so I canceled my in person appointment. The second time I had to reschedule the appointment due to personal reasons. I got interviewed by two people. One manager and another a customer service rep. One of them interviewed me in Spanish and the other in English. They asked me to read something in Spanish and then translate a given sentence from English to spanish. After the interview they gave me a call minutes later to offer me the position.
Domande di colloquio [3]
Domanda 1
Was there a time you saw a coworker or manager do something bad and how did you respond
