very quick. lasted less than 10 minutes. Just want to know your overall customer service experience. they will ask you what you would do in different scenarios. how would you make the company successful
Ho sostenuto un colloquio presso T-Mobile (Baton Rouge, LA)
Colloquio
First interview was with assistant manager we talked about the role and she asked me my sales background. I was also asked to sell a pin as a practice scenario
Ho sostenuto un colloquio presso T-Mobile (Tacoma, WA)
Colloquio
First there is an assessment, then an in-person interview with the manager of the store and another key holder or assistant manager, and finally a final interview with a secondary manager or district manager.
Domande di colloquio [1]
Domanda 1
Tell me about a time you helped an upset customer. What actions did you take to assist them to give them a better experience?
Ho sostenuto un colloquio presso T-Mobile (Dallas, TX)
Colloquio
The interview was mostly conversational and focused on sales, communication skills, flexibility, and how I would handle customer interactions. They asked behavioral questions like describing a time I worked under pressure, handled a difficult customer, or adapted to changes at work. They also wanted to know how comfortable I was approaching customers and recommending products or services