Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso T-Mobile (Wichita, KS) nel mese di set 2012
Colloquio
Filled out an application online followed by an assessment, took about 30 minutes. I received a phone call for a business-casual interview three days later. Interviewer uses the S.T.A.R. system. After these questions, the interviewer sat me with a rep to listen to calls for about 20 minutes (Nesting). I was told t-mobile will make a decision in five days, but received a email 2 hours later asking me to complete back round check. They use Hireright, which can be extremely annoying. It should be completed no more than ten days, just make sure you fill out the back round check completely and check on it after seven days. Check your email because a lot of the times they want more information before proceeding. After this was complete, I was offered the job, told about the meet - n - greet and when my class will start.
Domande di colloquio [1]
Domanda 1
S.T.A.R. system, google it. Tell me about a time when you had to de-escalate a customer? Tell me about a time when a customer was being difficult with a sale? How did you gain their trust? Around those lines.
Ho sostenuto un colloquio presso T-Mobile (Wichita, KS)
Colloquio
It’s a grueling process. Do several interviews before you go in for an actual interview. It’s more like a mixer. Meet a variety of people then do a one on one.
Ho sostenuto un colloquio presso T-Mobile (Tampa, FL)
Colloquio
The interview went well, but when they asked about my desired length of stay, I explained that I wanted to stay for a considerable time, but still launch or perhaps grow the company. The interviewer then went on a rant about how they thought they would only stay at this job for a short while, and their enthusiasm seemed to wane.
Ho sostenuto un colloquio presso T-Mobile (Atlanta, GA)
Colloquio
After completing a phone interview there was an in person interview.There were two people doing the interview one person asked the questions the other took notes. It didn't last long and they were very nice.