Ho presentato la mia candidatura online. La procedura ha richiesto 3 settimane. Ho sostenuto un colloquio presso T-Mobile (Portsmouth, NH) nel mese di mar 2018
Colloquio
I applied via the company website, and pretty quickly got an email with a standard questionnaire. Standard "on a scale of 1-5, etc" questions, and then got an email to answer some interview questions which were recorded via webcam. After that, I had an in person interview with two store managers and a district manager.
Domande di colloquio [1]
Domanda 1
Role play selling (insert random item, for me it was a tablet).
Ho sostenuto un colloquio presso T-Mobile (Baton Rouge, LA)
Colloquio
First interview was with assistant manager we talked about the role and she asked me my sales background. I was also asked to sell a pin as a practice scenario
Ho sostenuto un colloquio presso T-Mobile (Tacoma, WA)
Colloquio
First there is an assessment, then an in-person interview with the manager of the store and another key holder or assistant manager, and finally a final interview with a secondary manager or district manager.
Domande di colloquio [1]
Domanda 1
Tell me about a time you helped an upset customer. What actions did you take to assist them to give them a better experience?
Ho sostenuto un colloquio presso T-Mobile (Dallas, TX)
Colloquio
The interview was mostly conversational and focused on sales, communication skills, flexibility, and how I would handle customer interactions. They asked behavioral questions like describing a time I worked under pressure, handled a difficult customer, or adapted to changes at work. They also wanted to know how comfortable I was approaching customers and recommending products or services