I received a phone call the day after I applied and had a quick phone interview. The questions during the phone interview were the regular questions you would expect from a live interview. I was then given a second live interview, but the questions that were asked during this interview were very odd. The questions during the phone interview were along the lines of "How would you describe the benefits of the Samsung Galaxy S5?" and "Describe a time you were working with an angry customer and what was the outcome?". The live interview seemed like they ran out of the relevant questions and were picking from the irrelevant ones. There was always a long pause where she was searching for a question.

The interview felt relaxed and conversational. The interviewer asked clear, straightforward questions about my experience and goals. I felt prepared, confident, and comfortable throughout, making it an easy and positive experience overall.