Ho presentato la mia candidatura di persona. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso T-Mobile (Frisco, TX) nel mese di giu 2010
Colloquio
My interviewer asked questions about relationship building and customer service. There were several situation-based questions in which the interviewer asked questions that began with "Tell me about a time..." and questions about what I would do in certain customer service call center-based situations.
Domande di colloquio [1]
Domanda 1
What would you do if a customer needed to replace a defective handset and we no longer sold that handset?