I applied online and also had a friend hand in my resume. I had better luck when my friend handed in my resume.
I was told there is a personality test as well. I did not have to do it however I know others who did.
The interview itself was very relaxed and the two people on the panel were very friendly.
Typical questions: "What do you know about the CSR position?"
"Tell me about your resume."
"Why are you interested in working with TD?"
"Tell me about one of your strengths."
"Tell me about a time you had to deal with a difficult customer."
Domande di colloquio [1]
Domanda 1
There were no unexpected questions for me. I had prepared well looking online for possible questions and preparing answers beforehand.
Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso TD (Toronto, ON) nel mese di apr 2026
Colloquio
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Domande di colloquio [1]
Domanda 1
Tell me a time you dealt with a difficult customer.
Ho sostenuto un colloquio presso TD (Edmonton, AB)
Colloquio
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
Ho presentato la mia candidatura tramite l'università. Ho sostenuto un colloquio presso TD (Vaudreuil-Dorion, QC) nel mese di mar 2026
Colloquio
It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.