Ho presentato la mia candidatura di persona. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso TD (Surrey, BC) nel mese di feb 2020
Colloquio
Interview is done in person or over zoom with 2-3 managers, personality survey is sent to you email to complete online. Good to brush up on if you have customer service experience
Domande di colloquio [1]
Domanda 1
Name a time that you had a difficult experience with a customer and how did you resolve it
Second round behavior question it is not difficult but tricky you can do it no matter how different background as long as you have study enough fits round is to introduce your self and example of how you face client
It was 1hr interview with behavioral questions
What is a Behavioural Interview? In a behavioural interview, questions focus on job-related, specific experience.
When answering your questions, you will be asked to respond using the STAR format to identify the Situation, Task, Action, Result as it directly relates to the question being asked.
Domande di colloquio [1]
Domanda 1
Tell me about your communication skills when responding to an irate customer.
Process was smooth and pretty quick. Interview process was 2 interviews over call, mostly behavioural and situational questions. Took about 2 weeks to get a callback and offer. Pretty easy overall
