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      Ricerche correlate: Recensioni su TD | Offerte di lavoro di TD | Stipendi di TD | Benefit di TD
      Colloqui di TDColloqui per Customer Service Representative presso TDColloquio di TD


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      Colloquio per Customer Service Representative

      14 mar 2016
      Dipendente anonimo
      Coquitlam, BC

      Altre recensioni di colloqui per Customer Service Representative presso TD

      Colloquio per Customer Service Representative

      17 mag 2026
      Dipendente anonimo
      Toronto, ON
      Offerta accettata
      Esperienza positiva
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso TD (Coquitlam, BC) nel mese di mar 2016

      Colloquio

      The manager accidentally scheduled another person at the same time as me and sent the rescheduling email a little too late so there was two of us at the branch. She took me in first and had the other person stand in the main lobby area greeting people as they walked in to assess how comfortable the candidates are with interaction. I was interviewed by the Manager of Client Service and a Financial Advisor. Very easy going interview, they were very friendly and tried to make the process as painless as possible. They asked standard interview questions along with one or two questions that are a little more personalized. And of course, they did ask me to sell them a highlighter near the end of the interview so make sure you know how to sell anything they'd ask you to sell them; they gave me a few minutes to prepare how I would approach answering this question. After the interview I switched positions with the other applicant and talked to customers that would walk in. I tried asking them if there was any way I could assist them before they spoke with an actual employee to help guide them in the right direction. They do have someone watching you as you do this so do not think that it is pointless.

      Domande di colloquio [1]

      Domanda 1

      What do you think "Legendary" customer service is? How did you provide "Legendary" customer service? Do the employees at your current job work in a team? Do you have goals in your current job? How do you reach these goals? Do you surpass them and how? How did you deal with a difficult customer? Why TD? Sell me this highlighter.
      Rispondi alla domanda
      5
      avatar
      Risposta di TD
      10y
      We're happy to hear your experience improved after the initial scheduling mishap! Thanks so much for taking the time to write a review.
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso TD (Toronto, ON) nel mese di apr 2026

      Colloquio

      Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.

      Domande di colloquio [1]

      Domanda 1

      Tell me a time you dealt with a difficult customer.
      Rispondi alla domanda

      Colloquio per Customer Service Representative

      1 mar 2026
      Dipendente anonimo
      Edmonton, AB
      Offerta accettata
      Esperienza positiva
      Colloquio facile

      Candidatura

      Ho sostenuto un colloquio presso TD (Edmonton, AB)

      Colloquio

      It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well

      Domande di colloquio [1]

      Domanda 1

      how to deal with an angry customer
      Rispondi alla domanda

      Colloquio per Customer Service Representative (CSR)

      11 giu 2026
      Candidato anonimo a colloquio
      Vaudreuil-Dorion, QC
      Offerta rifiutata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite l'università. Ho sostenuto un colloquio presso TD (Vaudreuil-Dorion, QC) nel mese di mar 2026

      Colloquio

      It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.

      Domande di colloquio [1]

      Domanda 1

      Tell me about yourself and your goals
      Rispondi alla domanda