Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso TD Insurance (Montréal, QC) nel mese di feb 2021
Colloquio
Two individuals conducting the interview. Questions were regarding experience in customer service, examples of situations and resolution/ troubleshooting processes accompanied by scenarios/role play and questions about competency working with technology.
Domande di colloquio [1]
Domanda 1
How would you assist the client on the phone who is locked out of their online account?