La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso TIAA (New York, NY)
Colloquio
I was able to meet with two managers, and the whole process took about 30 minutes. Very interested in your skills, and background related to service and sales. They encourage you to ask lots of questions, and it's high on integrity
Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso TIAA nel mese di dic 2024
Colloquio
Had an initial phone call then a skills assessment, I was sent the assessment the evening after the phone call, I was told I had 48 hours to complete. The senior representative was rudely persistent in following up about taking the assessment, and five minutes after completing they had the audacity to email me saying "I was not a fit based on results". I have over four years of call center experience......
about 30 min, not too hard. STAR method questions. Not sure how things went honestly.They said I should hear back in about 2 weeks. We will see how it turns out.
Domande di colloquio [1]
Domanda 1
Tell me about a time you had to deal with difficult customers
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso TIAA (Charlotte, NC) nel mese di set 2022
Colloquio
Great process. It was organized and informative. I gained clarity on any questions I had about the company. The interviewers were great, and I enjoyed the process overall. The only con is that it can take some time to go over each step, so have some patients and apply for multiple positions.