I applied in-person and included my resume. The hiring manager was on vacation so they didn't know when she would get back to me. A week later I got a call in the morning from the hiring manager wanting to schedule an appointment for an interview. I scheduled for two days later. It was later in the afternoon of today that I went in for my interview. I went in the backroom and it was a one on one interview. I was told to sit down while I waited for the hiring manager to get her paperwork set up. The first question she asked was "Tell me about yourself". Other questions that were asked: What is customer service? What is teamwork? Why should I hire you? Are there any questions you'd like to ask me? If I told you that you had to work on shoes and get them in the right order but also had other tasks such as working the register, answering questions for customers, etc..., what would you do? After every question, she gave me insight on what was best and mostly about how customer service is the priority. The interview felt like it was going pretty well. I also had to listen to another person that was in the room and she told me how important customer service was and how I needed to be a people person and asked if I was one. The last part was wanting more than two references I had put down in the application so I had to think of another person to use as a reference. She went over how the hours would go for a part time employee and talked about orientation if I were to get the job. That was the process I went through. She called my references afterwards from what I heard from my references. I got a call an hour later after my interview asking if I was open for the job. I accepted.