Initial screening assessment to check basics (language, typing, customer‐service awareness. Interviewed by hiring manager or team lead; includes more behavioural questions, and technical/role‐specific ones. If successful, you’ll receive the offer. Then complete any required paperwork, background checks, or pre‐employment screenings (depending on location/role)

The interview process was smooth and straightforward. The recruiters were approachable and explained each step clearly. It included an initial screening, assessment, and final interview. The questions were mostly about customer service, communication skills, and work experience. Overall, the process was professional and beginner-friendly.