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      Colloqui di TPColloqui per Customer Service Representative - Tech Support presso TPColloquio di TP


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      Colloquio per Customer Service Representative - Tech Support

      17 apr 2015
      Candidato anonimo a colloquio
      Offerta rifiutata
      Esperienza neutra

      Altre recensioni di colloqui per Customer Service Representative - Tech Support presso TP

      Colloquio per Customer Service Representative - Tech Support

      13 dic 2021
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite un'agenzia di reclutamento personale. Ho sostenuto un colloquio presso TP nel mese di mag 2021

      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto più di una settimana. Ho sostenuto un colloquio presso TP nel mese di apr 2015

      Colloquio

      I sent my application through a website advertising multilingual job offers, and I got a call from Teleperformance HR office the very next morning: a kind lady asked me about my application and checked my mother language, then she asked me a couple of questions in English to check my level of fluency. She then told me she would send a detailed presentation of the role to my email. After I got the message, I responded to say I'd like to receive more information about the job: a skype interview was programmed for a couple of days later, and I received a call from another employee who asked me very typical interview's questions; after the call, she sent me a language test, a technical page to be translated in 30/45 minutes, which was very easy to do. After sending back to them the translated document, I received a call few minutes later (telling me the translation was perfect, and so on). After this, a skype interview was programmed for some days later (this time with HR of the Company for which Teleperformance would have provided the Customer Service Support): typical interview questions, in my mother language (with HR employees also asking about my level of English, while their knowledge of it seemed to be very basic...). After this last step, I didn't receive any other feedback for 5 days, but then I finally got a "congratulations" email with a contract proposal (the same advertised since the beginning of the process).

      Domande di colloquio [4]

      Domanda 1

      Do you have previous experiences in Customer Service?
      Rispondi alla domanda

      Domanda 2

      Do you have experiences in Techincal Support Service?
      Rispondi alla domanda

      Domanda 3

      Do you know how it is like working in a Customer Service?
      Rispondi alla domanda

      Domanda 4

      Do you have any problem in relocating?
      Rispondi alla domanda
      1
      La procedura ha richiesto 2 settimane. 

      Colloquio

      Had an interview over the phone from a recruiter. Interview was a few basic questions and wasn't too bad. The interview was about 30 minutes long and afterwards the recruiter thought I would be a good fit and told me that h would contact me in the next few days if I was hired

      Domande di colloquio [1]

      Domanda 1

      Did I have any previous customer support experience
      Rispondi alla domanda

      Colloquio per Customer Service Representative - Tech Support

      27 nov 2016
      Dipendente anonimo
      Montréal, QC
      Offerta accettata
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. La procedura ha richiesto 6 giorni. Ho sostenuto un colloquio presso TP (Montréal, QC) nel mese di nov 2016

      Colloquio

      I had to do a test for the first part of the interview and then met with a lady from HR. Then i had a group interview for the second part, about 12 people. we went around answering questions. mostly about dealing with customer service and step to ensuring good customer service.

      Domande di colloquio [1]

      Domanda 1

      they asked a bunch of grammar and comprehension questions. then asked basic questions about computer knowledge for both Apple and Microsoft.
      Rispondi alla domanda

      Colloquio per Customer Service Representative - Tech Support

      25 mar 2016
      Dipendente anonimo
      Montréal, QC
      Offerta accettata
      Esperienza negativa
      Colloquio facile

      Candidatura

      Ho presentato la mia candidatura di persona. La procedura ha richiesto una settimana. Ho sostenuto un colloquio presso TP (Montréal, QC)

      Colloquio

      English proficiency, and Mac and Windows common questions. about past service experience.

      Domande di colloquio [1]

      Domanda 1

      English proficiency, and Mac and Windows common questions. about past service experience.
      Rispondi alla domanda