I applied online and was emailed links to do my assessments. One assessment with lots of questions about yourself and other links for System Assessment and System Readiness. After passing those assessments, I was sent a link with a list of headsets that will work with the teletech system, and after buying a set, I had my Audio Assessment. After that, it was about 2 and a half weeks and I got an email for a job offer that consisted of a group call with about 48 other people and we were all told what the job was about and the different shifts available. I accepted a shift and was sent a post interview job offer, which I accepted and now I am waiting for my training to start. Very easy process all the way through