Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso TTEC nel mese di ago 2014
Colloquio
It is an online process that includes a personality test i.e. how you view yourself how you deal with problems, how you work with others, how you solve problems, etc. Then there was a general technical aptitude test, and then a simulated customer service test.
Domande di colloquio [1]
Domanda 1
Dealing with angry customers, important to know what company policy is on concessions.