Ho presentato la mia candidatura online. La procedura ha richiesto 3 giorni. Ho sostenuto un colloquio presso TTEC (Remote, OR) nel mese di feb 2016
Colloquio
There is a website to go to, to take tests on Windows XP and typing, as well as answer some basic questions about what you'd do in certain customer service situations. The questions are numbered, and there are about 4 sections, each of which tells you which question you're on and how many are remaining.
Domande di colloquio [1]
Domanda 1
If a customer asked for a refund, and you found that the customer had asked for a refund 5 times before in past years, what would you do?