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      Tableau Software

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      Ricerche correlate: Recensioni su Tableau Software | Offerte di lavoro di Tableau Software | Stipendi di Tableau Software | Benefit di Tableau Software
      Colloqui di Tableau SoftwareColloqui per Customer Success Manager presso Tableau SoftwareColloquio di Tableau Software


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      Colloquio per Customer Success Manager

      25 set 2015
      Candidato anonimo a colloquio
      Austin, TX
      Nessuna offerta
      Esperienza negativa
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Tableau Software (Austin, TX) nel mese di lug 2015

      Colloquio

      Initially I’ll point out that Tableau is big on employee referrals. I applied via their website and immediately was turned down, but when I had a friend, who works for the company in Austin, hand my resume to the team manager, I was immediately contacted. This is how the process went: I first spoke to the HR director for the team (in Seattle), then a phone interview was setup with the Team Manager of the Customer Success team in Austin, then I went in to do an on-site demo of their software/ in person interviews. This was a pretty stressful part of the process for me. You pretty much prepare a role play situation where you demo the software for "C-level Exec's" (played by current employees), as if you work for Tableau. Before you do that, you go through 4 rounds of in-person interviews. For this position, it was with employees already in the position, both in the Seattle and Austin offices. The interviews weren't super intense, and they asked similar questions, so you kind of knew what they were looking for. They definitely wanted to know how your previous experience is relevant/ how it would help you excel in this role. I was getting a lot of good feedback in my interviews and on a conversational level, things were flowing really nicely. The last part of the on-site process was the software demo, which I believe was 25 min (including Q&A). It's pretty much duplicating the Getting Started video they have on their website shows, but more from a sales point of view rather than a how-to. They want you to highlight what Tableau can do for a company and make it relatable/give examples of what a company could potentially use this for when analyzing their data. Anyways, I felt awesome about how the interviews/demo went, and even had the team manager, who was present for the demo, say that mine was one of the best he had seen. I was told the next step in the process would be speaking to the team manager in Seattle, and naturally, I took this as a good sign and that it was pretty likely I would move on. The next week I received a call from the HR lady that I in Seattle and based on experience that they weren't going to move forward. Now, in hopes of avoiding this coming off as being bitter, I want to speak a little about how messed up in a sense this was. So, I understand the importance of experience, however, Tableau allowed me to proceed through 2 phone interviews, 4 on-site interviews, and a product demo just to cut me for reasons that one should be cut in the first round of screening. Tableau received my resume in my initial application and was fully aware of the experience I possessed and STILL paraded me through the process. Either they didn't take the time to review my resume or they decided that despite my lack of the experience they were looking for, that I was still a promising candidate. This now begs the question, why would their reason for not moving forward with me be based on my experience? Also, I was informed that the feedback from both the interviews and the demo was extremely positive, so there seems to be another disconnect in their actions and words. After a month of confusion from what had just happened/ looking at everything as gaining an experience, I surprisingly received an email from the team manager in Austin wondering if I was still interested in Tableau. Apparently, the team was now at a point where they could hire people that may not have as much experience but that have the passion (aka Me). Aside from the fact that I felt jerked around by them last time, I still was super passionate about the company and definitely up for another chance to join their team! I should've known that this was going to end poorly by the duration of time it took to set up the phone interview with the manager in Seattle, however, I understood that they're not just waiting around to set up phone interviews and are busy with their daily operations. Regardless, I finally spoke with the manager in Seattle, and it did not go as smoothly as the first time. She continued to ask me things about my experience with proprietary software and things I obviously had little to no experience in, which was established a month ago. I was definitely not feeling confident about that interview, but I figured that the Austin team manager took the initiative to contact me and blatantly said that they could hire someone with little experience, so there maybe was a chance. It was seriously déjà vu! I received the same call from the HR lady in Seattle saying that based on experience they decided not to move forward! As if in the month that had passed between them saying no the first time and them contacting me again, I had miraculously obtained the experience they were looking for.

      Domande di colloquio [5]

      Domanda 1

      What do you think is going to be the hardest thing adjusting into this role?
      Rispondi alla domanda

      Domanda 2

      Tell me about a time where you had a lot of things on your plate and how did you handle it?
      1 risposta

      Domanda 3

      Tell me about a time you were really stressed and how did you handle it?
      1 risposta

      Domanda 4

      What proprietary software, if any, do you currently use?
      1 risposta

      Domanda 5

      Why do you want to work here? How did you hear about the position? Why this position?
      1 risposta
      5

      Altre recensioni di colloqui per Customer Success Manager presso Tableau Software

      Colloquio per Customer Success Manager

      23 mar 2022
      Candidato anonimo a colloquio
      Austin, TX
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Tableau Software (Austin, TX) nel mese di lug 2021

      Colloquio

      Referred by current employee. Interview over the phone with recruiter (that had to be rescheduled because recruiter didn't show for our first meeting), phone interview with a manager, 2 video interviews with different managers, an interview with current team members, and finally a product demo with the hiring manager. All of this to never hear back whether I received the job, even after following up with hiring manager twice.

      Domande di colloquio [1]

      Domanda 1

      Typical previous experience questions targeted at specific scenarios.
      Rispondi alla domanda

      Colloquio per Customer Success Manager

      21 gen 2021
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Tableau Software

      Colloquio

      Really well structured & communicated, initial call with the recruitment team who outline the whole process and check-in with you at various stages, providing helpful details about each stage of the recruitment process and advice about what to come prepared to talk about.

      Domande di colloquio [1]

      Domanda 1

      How have you identified and trained product champions?
      Rispondi alla domanda

      Colloquio per Customer Success Manager

      3 ott 2020
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite un selezionatore. La procedura ha richiesto 2 mesi. Ho sostenuto un colloquio presso Tableau Software nel mese di gen 2020

      Colloquio

      Overall, quite a positive experience. Stage 1: Screening interview with recruiter. Was asked simple questions about my experiences, why I'm interested in looking to apply, salary expectations, etc. Stage 2: Interview with Customer Success Director and Customer Success Team Manager. Asked many questions on conflict management, experiences with customers, strengths and weaknesses, time management, etc. Stage 3: Case study presentation. I was given a situation about a global customer, and asked to present on what I would do to engage all of the customers in different regions.

      Domande di colloquio [1]

      Domanda 1

      Tell me about a time when you had to manage conflict with a teammate.
      Rispondi alla domanda

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