Ho presentato la mia candidatura tramite segnalazione di un dipendente. La procedura ha richiesto un giorno. Ho sostenuto un colloquio presso Tango Enterprises (Waltham, MA) nel mese di gen 2014
Colloquio
Quick and decisive. They have you meet with the office manager, the help desk supervisor and one of there agent, pretty casual and straight forward. It took about 45-60 minutes. They explain the position and ask about your phone skills, and customer service. They gave me a decision 45 minutes after I had left, which I accepted.
Domande di colloquio [1]
Domanda 1
How would you react to angry customers over the phone.