I arrived 30 minutes early and the customer service representative kindly told me to have a seat (she also wanted me to buy a target card to which i declined). The manager came around 20 minutes later and brought me to the interview office. I asked if he had my resume, which he did not, so i provided a neat copy for him. He asked about past work experiences and various customer problem scenarios. I used my past volunteer, intern, and sales experience to answer said questions. He also asked predictable interview questions on strengths and weaknesses (my weakness is my strength; have specifics). Got a second interview but did not get the job due to not being able to work full weekends. Expect hiring call about 10 days after interview.