The staff running the office- excellent. The owner has no idea how to run the place day to day so the staff "handles" him and keeps reminding him why what he wants cannot be done until he moves on to something else. The great thing as that 1/2 the year he's in Florida and is not able to hinder the work being done in-house. Apparently, it wasn't always this way- yikes! Everyone is so focused on what they do, they don't really know how to explain what they do to an outsider. Anyone joining the company is going to expect to be a type of mind reader. The company is "involved with the internet" so they are ready to embrace change but the in-house staff says that change needs to be supported with hardcore facts...minutes later, the owner says how open he is to anything that can change and acts like he doesn't need facts at all...weird. Very sneaky hiring process: Every thing in this company is done out of house and this should not change because there are no tools to start doing work in-house or enough bodies. The owner is elderly so the business is not looking to grow. Even the hiring is shopped out and the owner will tell the agency one thing and the job candidate another. The manipulation might be to move the process on faster and for the owner to get control but it's hard to tell and had me walking away doubting my decision to interview each hour that passed.