The process started with an online application and assessment, followed by a brief call with the recruiter. I then had a short telephone interview with an in-store manager. The interview was competency-based, although this was not made clear in advance. The questions focused on my previous experience, work history, customer service, and examples of delivering exceptional service. I also got the impression they were strongly considering internal candidates, as experience in a similar environment seemed to be a key focus.

Set of questions to answer Basic leading to experience and examples. About 15 questions one hour one to one interview. Questions like Team winning Target achievement Skills Difficult conversation Difficult decision Why tesco What is future plan.