I applied via Tesla's online application portal. I heard back from a regional recruiter 2 days following my application submission. We scheduled a phone interview for the following week, only 4 business days after I applied. The phone interview was casual, mainly discussing my resume and how my career brought me to apply to Tesla. 30 or so minutes later, we scheduled a follow-up interview with the store manager for the local showroom I applied for. I had a Zoom interview with the store manager, lasting about an hour. Simple interview, touching on the culture of Tesla being not just a car company, some straightforward questions revolving around my previous customer-facing positions, and one or two sales-related questions. I requested the store manager's email before saying goodbye, and followed up two days later, describing how I had gone to the showroom to get to know the employee culture a little better. I never heard back. About a week later, growing concerned I had gotten the wrong email, I followed-up with the recruiter I had my initial email with. The recruiter replied the following morning stating Tesla was no longer continuing the interview process with me. A thing I wish I knew before hand: This position was previously titled Product Specialist. Tesla renamed the title and changed aspects of the position because of, what I can only assume from observing Glassdoor's reviews, was severe negative feedback from employees in the positon. So, when looking up reviews of the position on Glassdoor, be aware that both roles are close to the same experience, with the major difference being that Customer Experience Specialists have a more solidified career advancement opportunity within the company now. The leadership is strongly driving the concept of customer engagement, not necessarily educating them. Overall: The interview process was very quick, which, as someone actively searching for employment, was highly satisifying. However, having the send multiple emails just to hear back from someone was a let down. I never received any feedback on why the position wasn't offered to me, only that it wasn't. I am constantly trying my best to learned from mistakes and improve, so this was frustrating not to get any feedback.