1. The process started with a phone interview 2. Group interview-during this time there will be opportunities for you to stand out from the crowd. e.g., role-play selling a product with one of the managers in front of the group. Participate during the group interview; you will need to show a lot of enthusiasm & energy. Do your homework and look at both their website and blog. 3. In-depth & intense 1:1 interviews with multiple store general managers. Coaching coworkers up and down is important. 4. FaceTime interview with area director.