Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso The Grommet (Somerville, MA) nel mese di lug 2021
Colloquio
Had a phone screening with a recruiter, a zoom interview with the team manager and then another zoom interview with the lead team member. Received an offer over the phone with the original recruiter. Somewhere throughout the process I had to submit an assignment of mock customer service responses to gauge how I'd interact with customers.
Domande di colloquio [1]
Domanda 1
Mainly just asked about my experience and how I deal with difficult customers.