Ho presentato la mia candidatura online. La procedura ha richiesto 4 giorni. Ho sostenuto un colloquio presso The Home Depot nel mese di ott 2009
Colloquio
They will ask about personal experience and education. Then we did some role playing senarios, how to handle an upset customer and also how to deal with an associate that is not giving superior customer service and also some one who is late or just disrespectful
Domande di colloquio [2]
Domanda 1
Sid had an upset customer. When the customer stopped him Sid said, "I have to go on break but Bob is right there you can as him" and then walked away from the customer. How would you handle this situation?
Ho sostenuto un colloquio presso The Home Depot (New York, NY)
Colloquio
“I received a job offer without having an interview. The waiting process made me feel really anxious and uncertain, as I didn’t know what was happening or what to expect.”
Ho sostenuto un colloquio presso The Home Depot (Kissimmee, FL)
Colloquio
They ask questions about how you would deal with an integrity issue. They ask questions about how you go above and beyond to help a customer. They ask questions about your availability. They ask questions about how you solve problems.
Quick and easy. Same basic questions as any retail environment. Pay is not good. Management will help to ensure you understand the questions that are being asked. Must provide weekend availability and open hours to be full time.
Domande di colloquio [1]
Domanda 1
Name a time that you provided excellent customer service