Applied online and a few days later received an email that they would be calling me for a phone interview. A few days after that they called and asked a few customer service questions such as, "Why do you feel you would be good at this job", etc. and "Tell me about a time when you went over and beyond for a customer." Two weeks later I called the Georgia HR line and they said someone would be contacting me from the hiring store for an interview so I'm waiting.