I applied at the in-store kiosk. 2 days later i got an email stating they were interested and would be calling me, but that I could call if I didn't want to wait, and it gave a number. I called and did an inital phone screening/interview. It was a automated person at first, and then I was transferred to a real person, where they proceeded to ask basic interview questions (mostly about customer service). Then at the end of that, the person says I have an interview at the local store i had applied at. The interview consists of a series of questions and the interviewer writes down what you say. If you score high, they call you back for a second interview to propose a job offer. This particular store seemed very unorganized, but it could possibly be because they were trying to hire so many people at one time.