Process included a brief phone interview with the recruiter, an in-person interview with the hiring manager (who was an Account Manager) and an Executive Director, a follow up call with a Director, then another in-person which involved taking a test with the hiring manager and speaking with a second Account Manager. After all of this, they decided to promote internally. This is awful business practice, if you are interviewing internally there is no benefit to opening the process to outside candidates. Not only is this a waste of my time, but also a waste of time for the recruiter to post a job description, scan resumes, set up phone interviews, and coordinate in-person interviews, as well wasting the time of those on the team who met with me and then had to meet with each other to discuss the outcome of the interviews internally. It was also apparent that the Director felt this way as well. She seemed completely disinterested during our conversation and it was evident that she had no desire to be speaking with me. After finding out they promoted internally, I'm sure she knew she was wasting her time as well and that explains her (rude) behavior.