First there is a phone interview. They care that you are interested in health and wellness. They will ask you about it and take the time to actually listen to you go in depth. They will also inquire about your retail background. Then you go in for an in-store interview and they explain some of what happens in store. This is more 2-way. They talk about what the store is like as well as asking about more traditional interview questions. Strengths and weaknesses, areas of interest, goals in career, etc. It isn't a BS interview where they ask those stupid "think of a time when...." crap. That stuff is such a fad and a huge cop out for lazy management, obviously one or two studies showed moderately probably results with those questions and corporate bandwagoners jumped on. In a couple years, they'll be on to the next fad. They're worse than yo-yo dieters who watch Dr Oz and bounce around every one of his recommendations that each have one study behind them contradicting decades of trial and canon.