Ho presentato la mia candidatura online. La procedura ha richiesto 2 giorni. Ho sostenuto un colloquio presso Thomson Reuters nel mese di gen 2011
Colloquio
I interviewed in three sessions with groups of two managers. The first interview was a "specific instance" questions session. The second was an explanation of Thomson's scheduling, vacation, and other company policies. The third interview was a more general question and answer session, and I was able to ask my questions about the company and job. It was a comfortable and pleasant interview, and I really enjoyed the experience. I thought everyone that interviewed me was approachable, and willing to answer questions. I know they did a lot of interviews, so I appreciated that the interviews weren't rushed and I felt like I was being truly listened to.
Domande di colloquio [1]
Domanda 1
Describe a specific instance in which you were upset by a customer experience issue.
The interview had a great format & was extremely informative. I walked away knowing a lot more and excited for the possibility of a future with the company. I had clarity of day to day and next steps.
Domande di colloquio [1]
Domanda 1
Describe a time you had to deal with difficult customers or clients and how you navigated it
Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Thomson Reuters (Atlanta, GA)
Colloquio
Virtual interview for a remote position. Interview consisted of several prompts, and you record a video for each prompt. Unlimited time to prep an answer, and three minutes to answer. Took roughly 45 minutes to complete.
Domande di colloquio [1]
Domanda 1
Tell us about an obstacle or inefficiency you identified in a previous role and how you took initiative to improve it.
Virtual, offline interview. Thoughtful questions, but would have been nice to get a feel for the people and the culture during the process. Maybe next stage will include some face to face if I get that far!