La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Thomson Reuters (Ann Arbor, MI) nel mese di giu 2011
Colloquio
Interview was pretty easy. Basic behavior questions that they would say at any other interview. Started off with some technology questions that I wasn't sure about but they didn't seem to mind. I first had an interview at my school and then another one at their site. They took me around and showed me the place and then I had another interview and same basic behavioral questions.
Ho presentato la mia candidatura online. La procedura ha richiesto 2 settimane. Ho sostenuto un colloquio presso Thomson Reuters (Ann Arbor, MI) nel mese di dic 2012
Colloquio
I filled out an application online and received a call for a phone interview a week later. Did a phone interview and went to the Ann Arbor office for an on site interview. The interview was basic questions. For example tell me how you would trouble shoot a printer problem, give me an example of a time you fixed something technology related, give me an example of a time you went above and beyond for a client. Process was pretty easy. At the Ann Arbor office you get to sit with a current employee and listen to their calls for an hour so you get a feel for the job.
Domande di colloquio [1]
Domanda 1
Give me a time when someone wasn't happy with the answer you gave them and what you did to handle the situation.
Ho presentato la mia candidatura tramite l'università. La procedura ha richiesto 4 settimane. Ho sostenuto un colloquio presso Thomson Reuters (Bowling Green, OH) nel mese di ott 2012
Colloquio
Received an offer to interview with Thomson Reuters after attending a college Career Expo. The interview last for about 15-20 minutes, and consisted of basic behavioral questions, a few questions about myself, and extremely basic computer-related questions. The computer-related questions were along the lines of: "Explain how you would go about moving a file to a different folder." "How you would go about troubleshooting a printer that is not printing," and the like.
The interviewer was very pleasant, and I was requested to come into Thomson Reuter's Ann Arbor office to interview in person. However, this request was ultimately turned down due to Thomson Reuter's inflexibility, regarding the starting date of the internship. The internship was to begin on December 20th, but I needed to travel 750 miles back home, for Winter Break. Thomson Reuter's offered to allow me to start on the 27th of December at the very latest. This required to begin training with their Tax Accounting software on my own, and also required me to leave on Christmas day to get out to Ann Arbor, Michigan.
Domande di colloquio [1]
Domanda 1
Describe to me how you deal with a customer that is being especially difficult.
Ho presentato la mia candidatura tramite l'università. La procedura ha richiesto 5 giorni. Ho sostenuto un colloquio presso Thomson Reuters nel mese di feb 2012
Colloquio
Put resume on University Career Services Network. Met on campus at Career Services Center. I was asked questions regarding troubleshooting in a given situation. For example, 1.) The customer is having trouble connecting to a printer 2.) Copy a file to a new folder 3.) Computer is running slow. Interviewer was very nice and accommodating, vague regarding explanation of product being provided.
Domande di colloquio [2]
Domanda 1
The customer is having trouble connecting to a printer
