The interview process was fine and standard via Zoom. However, I was ghosted by the hiring manager for a couple of weeks before the recruiter contacted me and told me that they were hiring someone else.

Lengthy interview process, highly disorganized. HR out of LA has muddled communication with Chicago area office. The agenda they set, was not followed and two people never showed up to interview me. I was successful through multiple rounds of interviews and told I was in the final round of candidates and someone would communicate to me one way or another if I got the role. Instead, communication just stopped and despite multiple outreaches to HR, no one returned my calls or emails. Highly unprofessional and a waste of time. Disappointing that a company of this size and reputation thrives despite themselves.