The worst interview process I've ever been through. The recruiter missed the first call completely, called 15 minutes late to the reschedule, and sounded/acted like a complete robot the entire time, whatever. Then they had me prep a pitch for a phone interview with a manager, I get through that and get some feedback for some tweaks on the follow-up onsite. Also, I have to prep a restaurant analysis for the onsite. When I get onsite, the same manager goes through my 2nd version of my memorized pitch with the tweaks and it's fine. This is where the entire process goes off of the rails. They had a late switch of my 2nd interviewer onsite, subbing in a different manager to go through my restaurant analysis presentation. The guy didn't even let me present. He asked me a couple of questions around it, while also the standard interviewing, all the while I'm thinking I'm going to actually present to go more in-depth. He clearly hadn't read my resume based on his line of questions (see interview questions). The guy didn't care. After the interview I'm told my presentation was bare bones and they'd like me to re-do. Of course the PowerPoint will look bare bones without a presentation behind it, it's just bullet points! And of course I got none of this feedback in person. 3rd onsite interviewer is the VP. Again left a lot to be desired in the process here. He says we are going to do a mock role play, go through your memorized pitch and he'll interrupt with objections. Except when I start to go through it he says why didn't I open up with a question since this is a mock disco now and I'm talking too much. Well am I pitching or am I discovering? So very unclear what he wanted out of this exercise. So after the onsite I get a call from the same recruiter saying the 1st and 3rd interviewers liked me, just need to re-do my restaurant analysis. I get it done within 24 hours, this time doing it more of a report-style since I know they won't care to let me present it. The 2nd time around I make it a point to find restaurants with clear need (including 1 in an active project!) and address each piece of info they're looking for. For some reason it wasn't good enough because all I got was they've decided to go in another direction, the recruiter says she could provide feedback, I ask for it, no response.

The interview process consisted of four rounds: a recruiter screen, a hiring manager interview, a mock sales exercise, and a final interview. Overall, the process was well organized and professional. I invested a significant amount of time preparing because this was a role I genuinely wanted. Unfortunately, I was not selected to move forward to the third round. Based on my experience, I believe my limited direct sales background was the primary factor, although the feedback process was respectful and transparent throughout.