I was genuinely excited about the opportunity with Toast and appreciated the initial transparency from the recruiter. However, my experience ultimately left me feeling disappointed and undervalued as a candidate. I completed multiple rounds of interviews, including a panel and an additional one-on-one with the hiring manager. I was told to expect a decision by Monday morning following the final conversation. That timeline came and went with no update. Over the course of two weeks, I received repeated messages pushing the decision day further — Wednesday, then Friday, then the following Monday — often with vague reasoning and no resolution. I understand that delays happen, but the lack of clear communication and follow-through made the process feel drawn out and inconsiderate. Despite being a finalist and making myself available for every step (including unplanned meetings), I received a rejection only after several missed deadlines and after I had to proactively share that I had another offer. What was especially disappointing is that Toast promotes a values-driven, candidate-conscious culture — but this process didn’t reflect that. I would have appreciated more timely, decisive communication and a process that respected my time and interest in the role.

Two interviews and written exercise. First interview about experience. Second interview about role and what i offer to the position and some compenency questions. Both interviewers nice and friendly. I heard back within two weeks. Could have been quicker.