Thank you for sharing your experience with us. We are very sorry to hear that the scheduling changes left you feeling frustrated, and that’s completely understandable. Your time matters, and we never want a candidate to feel overlooked. After checking in on what happened, we learned that our recruiter had rescheduled twice due to unexpected conflicts. That said, we recognize how this could have felt from your side, and we’re sorry the communication didn’t come through the way it should have. That’s not the experience we want anyone to have. We appreciate you bringing this to our attention, and we’re using your feedback to improve how we handle scheduling and follow-ups. If you’d be open to reconnecting or sharing more, we’d truly welcome the conversation. Please reach out to recruiter@toolsgroup.com, and an HR leader will contact you directly.