the process was silly, i had to learn the states and capitals, take a typing test. I get that for the job you need to know these things but it was stupid ahead of time. I graduated college, i could memorize this stuff if i got the job. i was turned off when they said that your life was your job and since i had kids as a single mom i would not be able to make the time committment. it seened quite illegal and cocky from the guy.