I got a call only a couple days after applying. It was a very brief phone interview that essentially screened me for the in-person. Questions like "what drew you to travelers?" and "what do you know about our company?" I was honest that I knew almost nothing about the company, and that didn't seem to phase her. We set up a time for the assessment. I came in to the office to take it one morning that week. It took a couple hours and consisted of fairly simple math questions (adding w/ decimals, multiplication and I think some division), situational questions with diagrams showing the scene of an accident (choose which picture matches the description, know your NorthSouthEastWest) spelling questions (choose the right spelling of this word, multiple choice), a typing test, and a data entry test (essentially typing as well, but more specific). I passed the assessment, I soon found out a few days later, and set up an interview with two managers. This one didn't go as well for me because I wasn't prepared for the "tell us about a time when..." questions. These will almost exclusively be about making mad customers happy and multitasking. They will be so damn vague they'll throw you (e.g. "Tell us about a time when you had to multitask.") After this interview, they informed me that I would soon be interviewing with some executives. They even checked there and then to see if any were available, or so they told me. They returned to the room promptly and told me I was excused for the day. It's been fourteen days. I called them exactly a week later, as requested, and they told me to keep checking the portal on their website. I was hoping at least for the standard rejection email so that I could move on. Perhaps they really do take several weeks to move forward. Perhaps they're unprofessional and inconsiderate.