I applied for the job online, at either Indeed.com or greatinsurancejobs.com (can't remember!) during the last week of June. On July 1 I got an email from their HR department scheduling a phone interview for July 6. The interview went well and I was emailed an application to complete. HR then scheduled me for an assessment test on July 21 in Diamond Bar CA. Since I live in the San Diego area it was a bit of a trek, but I was happy to do it. The assessment test was not too bad. It was myself and two other candidates in a testing room, each with our own workstation, pad, pencils, calculator, bottled water, etc. We started at 9am and went to about 12pm, with a break in between. The assessment was just as reported: math, logic, spelling, reasoning ability, map reading, writing a claims rejection letter, etc. All pretty basic and the facilitator made it very relaxing. Not a lot of stress at all. After we were dismissed from the assessment, I was called back in and informed that I passed and they were scheduling in person interviews. Mine was scheduled for two weeks later, August 5. The interview process started at 8:30am. I met with two managers, one in person and one over the phone. We all talked for about an hour and a half. They reviewed my resume and experience and did the STAR questions. I then had an opportunity to ask them about Travelers, their impressions of the company, what the job would be like on any given day, etc. Very Nice and, again, not too stressful. After that I was invited to speak with a current outside property adjuster over the phone. This was great because I was able to ask him just about every question I could think of for the day to day stuff, time management, workload, the company car, etc. He was very patient as I had a lot of questions! Following that was the executive committee interview. I met with a VP, a Claims manager and the HR Director. All 3 were very nice. They acknowledged that this had been a long morning for me, and they proceeded to ask many similar questions to ones asked by the two managers earlier. I had a chance to get to know about them and their experiences with Travelers, which they were happy to share. And then, it was over - 3 1/2 hours after I got there. Sunday Aug 7 I sent a "thank you" email to the facilitator. I had no thoughts that I would get a call from the field manager on Aug 8, but that is exactly what happened. We talked for a few minutes and he thanked me for coming up to the LA area for the interviews, and that was that. Tuesday morning Aug 9, 8am sharp, I get a call from HR with the job offer! I was floored and excited! Amazing starting salary, complete training, company car...where do I stop?!? It took 6 weeks from start to offer, but what can I say, I am thrilled to be part of the Travelers team!

Was very quick and straightforward. The management was very encouraging and helpful. Between each step in the process, I was made aware of the next steps and what was coming.