I applied via the public website; I had worked for Travelers before and wanted to return so I monitored the website. Two weeks later I heard from the front line manager who did a telephone interview. Two weeks after that I had a face to face interview. The company now performs some pre-employment testing, but that was not in place when I was hired. After an offer was made and accepted, I did a urinalysis drug test. I'm sure that I also agreed to credit and back ground checks, though I don't specifically remember doing so.

Interview was conducted in SMART format. Same question as any other interview. The Interview lasted over one hour. Standard technical and what would you do type of questions. Nothing unusua.