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      Colloqui di TravelersColloqui per Claims Representative Auto presso TravelersColloquio di Travelers


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      Colloquio per Claims Representative Auto

      12 set 2014
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza positiva
      Colloquio nella media

      Candidatura

      Ho sostenuto un colloquio presso Travelers

      Colloquio

      There is an initial phone interview in which they primarily describe the job and salary requirements. If you pass that you are asked to come in for a group interview. You are paired off with an interviewer, asked fairly routine questions about your work habits, organizational skills and how you deal with timeline and difficult clients/customers. Your responses are rated and scored and if you pass you are invited to come back and take an assessment. My assessment was a timed paper test consisting of 8 parts multiple choice questions. We were also asked to submit a writing sample. Your were given a prompt and asked to write a written response in word, in my case it consisted of a letter from a customer whose claim was denied. We were told why the claim was denied and asked to write a letter to the customer explaining to reason.

      Domande di colloquio [1]

      Domanda 1

      Initial interview consisted of questions such as: describe a situation where you had to deal with a difficult client/customer. Describe your organizational skills/methods. ect....
      Rispondi alla domanda
      3

      Altre recensioni di colloqui per Claims Representative Auto presso Travelers

      Colloquio per Auto Claim Representative

      5 feb 2022
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio nella media

      Candidatura

      Ho presentato la mia candidatura tramite segnalazione di un dipendente. Ho sostenuto un colloquio presso Travelers nel mese di gen 2022

      Colloquio

      The process that I encountered was very quick. Contacted by talent acquisition by phone days after applying and taking the “test”. She was very nice, I felt the need to brush up on my interview skills after the phone interview. After the phone interview (40 min) she asked to have a zoom interview with 2 people from the local office, we scheduled this for 4 days later. After 4 days of prep I had the interview. I was ready. Took a half day from my job since the interview would be up an hour and a half. I spoke to all the questions the best I could with problem-solution strategy. I’m definitely qualified for the job. It would just have a learning curve to it from my current job. What job doesn’t? I was 30 minutes into the back and forth questions from the two person panel when. They said “That’s all the questions we have for you. Do you have any questions?” At this point I still felt good, sure some of my answers weren’t that great but I was nervous and haven’t interviewed in 3 years. After I asked the questions I had which were about 4 good relevant questions. They say, “well it was great to meet you, goodbye”. And quickly go offline from zoom. So my interview was 30 minutes. I knew right then I didn’t get the job. It’s now 4 days past the interview and I have heard nothing, my status on the website still says “interview”. The reason I am writing is for others. For the first day I read it seems every other comment and was still hopeful even though I knew right away. I also disagree, my interview was not a friendly conversation it felt exactly like an interview. I’m not sure how they figure they will get the best employee from long interviews with the same redundant questions. Fortunately for me I do like the job I have right now.

      Colloquio per Auto Claim Representative

      18 lug 2017
      Candidato anonimo a colloquio
      Nessuna offerta
      Esperienza negativa
      Colloquio difficile

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Travelers nel mese di lug 2017

      Colloquio

      7 minutes into the phone call with the recruiter let me know this was not a company I wanted to work for. The representative was rude and very short in the conversation. Once I said I wasn't interested, I was hung up on very abruptly.

      Domande di colloquio [1]

      Domanda 1

      What is the salary in your current position? What are you looking for (income)
      2 risposte
      2

      Colloquio per Claim Representative - Auto

      24 mag 2017
      Dipendente anonimo
      Offerta accettata
      Esperienza positiva

      Candidatura

      Ho presentato la mia candidatura online. Ho sostenuto un colloquio presso Travelers nel mese di mar 2017

      Colloquio

      I had the most amazing hiring experience with Travelers. I applied for a position out of state as I am relocating. The process took over 2 months and I wanted to share my experience in a timeline format. 3/13/17 applied for Auto Damage Adjuster position 3/27 - recruiter contacted me about the position and scheduled a phone interview for 3/30/17 3/30 - The recruiter was so pleasant and the phone interview lasted about 30-45 mins discussing background and job details. I was then scheduled for an interview. 4/5 - I flew into the office and interviewed with 2 Auto Damage managers, HR lead, VP and another Auto PD manager. I also had a peer demonstration of the system and day to day duties. That was a very challenging meeting as there were so many people but they were all pleasant and took their time explaining the position and selling the company to me. The questions were STAR based and also wanting to know more about me and how my skills would fit the role. 4/10 - I received a call from HR that basically the Auto Damage position was given to someone else but that the manager felt I would be a better fit for another role and wanted to know if I would be interested in a Claim Auto Rep position instead. I was advised that once this job was posted to apply and send an email advising that I did. Once completed I will be scheduled for an assessment back in their local office. Applied for position and sent email advising of the same. Assessment scheduled for 4/19- It took 3-4 hours and was similar to an SAT. The test was timed and consisted of 7 sections and designed not to be completed within the timeframe so it is best to answer all the questions you know quickly and then go back and look over the one you don't-- but don't leave anything blank-- after the test I received an email the same day advising that I passed. 4/24- I reached out to HR to follow up and was advised they were waiting on word from the hiring manager 5/1- HR called back stating one final interview was needed with another Auto Claims manager. I requested a phone interview or Skype interview instead so I wouldn't have to travel. 5/2- HR called back and agreed to do a video interview in my local office 5/8- video interview in local office took place -- met two auto managers and did another peer meeting 5/9- offer presented and accepted- salary and benefits were above what I expected for the role therefore, I did not negotiate 5/24- background check cleared- the process took 9 days. The company is HireRight. Be sure to have exact dates and contact info that will ensure a faster process. I also took a drug test. Overall this has been the most professional, efficient and lengthy process I have been through for a job however, it was the best experience hands down and well worth the wait. Everyone from the recruiter to managers, peers and background check company have been extremely pleasant and thorough. I am excited to be joining the team and look forward to many years within this company!!

      Domande di colloquio [1]

      Domanda 1

      Tell us about a time you had to deal with an irate customer?
      Rispondi alla domanda
      5